1. Terms

By accessing the website at https://godisa.se, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. 

These Terms and Conditions (“Terms”) govern the Godisa (“we,” “us” or “Company”) web site, https://godisa.se (the “Site”) on any device.

The Site is provided as a service to our customers. These Terms govern your use of the Site. By using the Site, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use or access the Site. Your use of the Site constitutes your agreement to follow and be bound by these Terms.

Jurisdiction

These Terms and Conditions and your use of the Site are governed by the laws of the GODISA CITY AND COUNTRY OF RESIDENCE, without regard to any conflict of law provisions. The courts of general jurisdiction will have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning these Terms and Conditions and/or the Site or in which these Terms and Conditions and/or the Site are a material fact.

Terms Modification

The Company may modify this Terms and Conditions at any time by publishing a revised version on the Site. We reserve the right to update or modify these Terms at any time without prior notice. We encourage you to review the Terms whenever you use or access the Site.

By continuing to use the Site after the effective date of any modifications to Terms and Conditions, you agree to be bound by the modified terms.

Assignment

GODISA may assign its rights and duties under these Terms and Conditions to any party at any time without notice to you.

Age restrictions

By accepting these terms and conditions, you certify that you are 18 years old or older. If you are under the age of 18, but at least 13 years of age, you may use this website only under the supervision of a parent or legal guardian who agrees to be bound by these terms and conditions.

The customer’s responsibility to check the content based on the customer’s possible special needs or food allergies

We at https://godisa.se are not responsible for adapting our deliveries to unique customer needs or food sensitivities. Our treats may contain nuts. The website states whether each GODISA Box is gluten-free. We rely on the suppliers’ own labeling of the individual products. Our snacks are devoid of gluten products and are vendor-verified. However, they might be stored and produced in shared facilities. You as a customer are responsible for reading the contents lists. We recommend customers with a hypersensitivity or allergy to be extra careful. If you have medical conditions, it’s wise to read the labels before consumption. Our focus is on providing gluten-free options.

Content Permission & Restrictions

Unless otherwise noted, the design of the Site, including information, data, text, photographs, videos, audio clips, written posts, articles, comments, software, scripts, graphics, and interactive features that are part of the Site (collectively, “Content”) are copyrights, trademarks, or other intellectual properties owned, controlled or licensed by us. The Content is intended solely for your personal and non-commercial use. No right, title, or interest in any Content is granted or transferred to you due to your use of the Site.

Certain parts of the Site that allow you to share Content on social media platforms grant you a limited license to display the Content as directed, and you understand that you have no other right, title, or interest in or to the Content.

Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, sell, or participate in any sale of any of the Content or the Site. Your misuse of the Content may subject you to liability under federal, state, or international laws.

On-site Information Accuracy

We do our best to ensure that information on the Site is complete, accurate, and current. However, information on the Site may occasionally be inaccurate, incomplete, or out of date. All specifications, products, descriptions, and prices of products on the Site are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. We do not warrant the accuracy or completeness of the information, content, or materials provided through the Site.

The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

Information about any changes to the price and service content

https://godisa.se owns the right to implement changes regarding price and/or GODISA Box content. https://godisa.se also reserves the right to, in exceptional cases, exchange products listed in boxes for suitable replacement goods. This may become relevant in the event of a shortage of goods or if the original goods needs to be changed or replaced for other reasons. https://godisa.se also reserves the right to terminate deliveries and subscriptions in the event of, for example, non-payment of invoices.

Payment provider

When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is saved to be able to complete the purchase and to protect the parties against fraud.
The payment providers (payment services) we use are: Klarna, Stripe.

Shipping Condition

When an order is placed, it will be shipped to an address designated by you as long as that shipping address is compliant with the shipping restrictions contained on the Site. We use a third-party shipping agent to ensure the delivery of your purchased products. In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is: first name, last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification.
The shipping companies we cooperate with are: Postnord.

Regardless of the effort we put in to meet all delivery deadlines, we do not warrant the delays may not happen because of postal/carrier delays, logistics, or bad weather. However, we will keep you updated as much as we can, and you should be able to track your parcel’s progress.

Email Communication

By purchasing on the Site or otherwise creating an account on the Site, you understand that we may send you communications or data regarding our products and services. You agree to receive such communications from us.

Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s). Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates.

You also agree that all notices, disclosures, agreements, and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing. Your consent to receive communications and do business by email, and our agreement to do so, applies to all of your interactions and transactions with GODISA. Please keep us informed of any changes in your email address so you may continue to receive our communications without interruption.

Newsletter

If you have chosen to subscribe to our newsletter, your first name and email address will be shared with our newsletter provider. This is to be able to keep you updated with information and offers for marketing purposes.
We use Omnisend for sending newsletters.

Order Confirmation

When you place an order, you should receive an acknowledgement e-mail confirming receipt of your order.

We only accept your order once payment has been approved and we have debited the payment card (and then the contract is made based on these terms).

We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

We also may require verification of information prior to the acceptance and/or shipment of any order.

Order and delivery

As a customer, you are responsible for updating your information when changing the delivery address, this in order for https://godisa.se to be able to fulfill its commitments. https://godisa.se is not responsible for consequences which can be derived from out-of-date customer information such as wrong port code, wrong phone number, wrong email address and wrong delivery address.
As a customer, you are responsible for ensuring that the address for delivery is correctly specified and is current at the time of delivery.
If the order is made on behalf of a legal entity or another person, then the person who makes the order is responsible as their own fault for the correct fulfillment of all obligations towards https://godisa.se, in accordance with what is stated in the order and in these general terms and conditions. The said means that https://godisa.se can directly claim the person who placed the order on behalf of someone else without first having to claim the person for whom the order was placed.

User Comments

We allow users to post comments, suggestions, ideas, materials, and other submissions (“User Comments”) on the Site. These User Comments are provided on a non-confidential basis and, by submitting User Comments, you are granting us an irrevocable and unrestricted license to fully exploit such User Comments. You agree that no User Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that no User Comments submitted by you to the Site will be unlawful, abusive, or obscene material. You are and shall remain solely responsible for the content of any User Comments you make.

Although User Comments may be posted on the Site, the posting of those submissions does not constitute our endorsement of such User Comments. We are not responsible or liable for any claim, including, without limitation, loss or injury to real, tangible, or intellectual property, violations of personal privacy or privacy rights, actual, consequential, or punitive damages, personal injury, or wrongful death made in connection with User Comments. We reserve the right to remove any User Comments that we deem to violate the above.

Links to Third Party Site

The Site may include links to other websites maintained by third parties. These links are provided to you solely as a convenience. Your access to these third party websites is at your own risk, and we will have no liability arising out of or related to such websites or your access to or use of such websites.

Prohibited Uses of Site

You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products, or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the Site, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Site, or to copy content from the Site.

Registration, Accounts, and Passwords

You are responsible for the personal protection and security of any password or username you may use to access the Site. You are responsible for all activity conducted on the Site that can be linked or traced back to your username or password. You are obligated to immediately report a lost or stolen password or username to our Customer Service.

If you believe someone has used your password or account without your authorization, you must notify Customer Service immediately. We reserve the right to access and disclose any information, including user names of accounts, and other information to comply with applicable laws and lawful government requests.

Indemnification

You agree to indemnify and hold us, our directors, officers, employees, agents, affiliates, and subsidiaries harmless from and against any and all claims, damages, costs, and expense, including attorney fees, arising from or related to your use of this Site or breach of these Terms.

Disputes

Considering the high cost of legal dispute, not only in SEK but also in time and energy, both you and GODISA agree to the following dispute resolution procedure: In the event of any controversy, claim, action, or dispute, the party asserting the dispute shall first try to settle such dispute by providing written notice to the other party by registered mail describing the facts and circumstances (including any relevant documentation) of the dispute and allowing the receiving party 30 business days from the date of mailing to respond to the dispute. Notice shall be sent to: GODISA full address.
Unless you indicate otherwise in your notice, GODISA shall respond to your notice using your last-used billing address or the billing and/or shipping address in your online profile.

In the event that a dispute cannot be resolved in agreement with the company’s customer service and the customer, you as a customer can turn to the Allmänna Reklamationsnämnden, see arn.se. For residents in an EU country other than Sweden, you can submit a complaint online via the European Commission’s platform for mediation in disputes, see http://ec.europa.eu/consumers/odr

* In the event of a dispute, we follow the decision of ARN or the corresponding dispute resolution body.
* Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.

Customer Service

If you do not understand any of the foregoing Terms or if you have any questions or comments, please contact Customer Service at godisa@godisa.se.